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Remote Tech Support
This is a great method of troubleshoot and repair if the computer has an active internet connection.
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On-site Tech Support
Sometimes the best option is for on-site service to investigate physical hardware and accessories.
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Phone Tech Support
There are many times a resolution to your problem is just a phone call away!
YES WE ARE OPEN!
We are closely following the news and suggestions of all necessary officials to ensure our customers are as safe as possible.
We value your continued business and the ability to provide top quality service to you when you need it the most! A2Z Tech Fix LLC encourages you to utilize phone support and remote tech support for us to answer any questions or concerns you have and resolve any issues.
Everyone please follow the health recommendations currently published by the health experts and stay safe and healthy!
IMPORTANT!
Do you need assistance with technology after hours from an experienced technician?
Are you on the road and need trusted tech support to help solve your problem?
Did you know that many issues related to (virus/ spyware/ malware) problems can be traced back to software and equipment not going through proper updates?
Are you bad about not backing up your data?
Take the hassle away and let us help you manage it manually or by a set schedule.
Common Support Needs
Computer Warnings
System errors
Windows BSOD
Software error warning when running, starting, or exiting
Email Issues
Program won't open
Invalid Username or Password
Email settings have changed
Provider has changed password or email settings
Slow Load Speeds
Slow Boot speed
Programs slow to open
Websites take for ever to load
Dust build up inside the unit?
Printers & Audio/Video or Speakers
Unable to print anything
Printer is streaking or lacking colors
I have no sound
Microphone is not working
My Webcam doesn't work
My Device is Infected?
Virus Removal
Malware/ Spyware Removal
Device (Software Cleanup)
Often related to slow speed
Cleanup or restore function of web browser
WIRELESS ISSUES
CAN'T CONNECT
DROPPED CONNECTIONS
NEED WIRELESS ROUTER SETUP
NEW WIFI OR BLUETOOTH DEVICE NEEDS SETUP
Does My Unit Have Hardware Issues?
Unit is plugged in but won't turn on
Unit gives error beeps or lights
Fans loud or shaking?
Unit went to sleep and will not turn on
My screen is cracked!
Data Backup
Is my data backed up and secure?
Are you backing up your data locally?
Is you data backed up online?
Do you need us to verify backup?
Do you need us to setup a backup?
Data Transfer
Move data from old unit to a new one
Move data from Windows to OSX
Move data from Windows to Linux
Transfer data from iOS to PC / Apple
Transfer data from Android to PC / Apple
REMOTE TECH SUPPORT : BEST OPTION DURING COVID-19!
This service is an excellent option to setup and support technology. Utilizing remote capability it keeps you from being without your computer till it is determined that on-site support is needed. Many times we can also determine if taking the device to a local company for repair, upgrade, or replacement is necessary.